COMMUNICATION MEDIA &
ENTERTAINMENT
WHITE PAPER"BILLOBLEM"
PREYING ON COMMUNICATION SERVICE PROVIDERS
There are several issues in the billoblem which need to be understood and implemented by the CSPs in order to remain a competitor and gain a competitive edge within the present scenario i.e. "survival of the fittest, fastest and dynamic."



TELECOMMUNICATION CONVERGENCE - QUALITY AND CONTROLMobile operators face two major challenges; one from the rapidly changing business environment and another from today's diversification of systems.




































CUSTOMER SUCCESS
STORY
Business Events: Highly complex set of technologies and applications at one of the world’s largest Telcos created inflexible enterprise architecture and increased the cost of ownership.

Approach: To understand from a business perspective where agility is needed, perform a cost/benefit analysis on changing parts of the enterprise architecture and recommend creation of an integration competence center.

Recommendations: Create an Integration Competence Center - an enterprise-wide shared service offering for performing systematic application integration to reduce costs and create an adaptive enterprise.

Results: The Integration Competence Center was established and common standards put in place. A global delivery model has been adopted to keep the cost of running the Integration Competence Center low and deliver quicker positive ROI.
CASE STUDY
 
TESCRA ICM (ICC) CASE STUDY