TESCRA’s Technology Architecture team brings in-depth expertise on enterprise architectures, helping customers implement, optimize, transform and leverage their IT application infrastructure to respond to business needs quickly and cost effectively. We apply experience and innovation in helping organizations drive greater efficiencies in their IT systems to drive performance. We help organizations define, evaluate and refine their enterprise architectures based on the latest research, cutting edge technology and ability to deliver end-to-end IT solutions. Some of the areas our Technology Architecture teams help our customers with include:
Assessment and review of current architectures
Redefining enterprise architectures for organizations going through mergers and acquisitions, international expansion and adoption of new technology platforms
Technology assessments, proof-of-concept delivery and business case
building
Implementing new technologies like SOA, mobility, cloud platforms, etc
STORY
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
| CASE STUDIES |
||||
 |
|
|||
|
|
|||