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CLOUD SERVICESThe cloud computing market is changing the way businesses do IT.
TESCRA’s Cloud Services and Emerging Technologies Team helps organizations navigate through the myriad options, technologies, services and solutions that use the cloud computing paradigm and other technologies set to change the way IT operates.
Our Cloud Services Team is supported by a Center of Excellence that conducts research and helps identify hurdles, architectures and solutions as organizations continue to adopt the cloud platforms more and more.
Cloud Applications can help organizations connect with their customers better, enhance insight into their business globally as a single entity, eliminate organizations and geographical boundaries and maintain agility at lower costs.
We are seeing benefits of Cloud Applications across industries, of sizes ranging from mid-sized enterprises to mega conglomerates.
Some of our services in this area include:
Some of the other emerging technology areas include:
TESCRA’s Cloud Services and Emerging Technologies Team helps organizations navigate through the myriad options, technologies, services and solutions that use the cloud computing paradigm and other technologies set to change the way IT operates.
Our Cloud Services Team is supported by a Center of Excellence that conducts research and helps identify hurdles, architectures and solutions as organizations continue to adopt the cloud platforms more and more.
Cloud Applications can help organizations connect with their customers better, enhance insight into their business globally as a single entity, eliminate organizations and geographical boundaries and maintain agility at lower costs.
We are seeing benefits of Cloud Applications across industries, of sizes ranging from mid-sized enterprises to mega conglomerates.
Some of our services in this area include:
Cloud Strategy and Roadmap
Software as a Service (SaaS) enablement and implementation
Application replatforming
Application integrations
Policy Implementation and Governance
Some of the other emerging technology areas include:
Mobility
Social Media and Web 3.0 Adoption
CUSTOMER SUCCESS
STORY
STORY
Business Events: One of the world’s top 5 retail companies currently face problems due to lack of visibility into their business processes in progress, and inability to align their enterprise application architecture with these business processes.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
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