RETAIL
DEVELOPMENT & SUPPORT
With the growing demand for packaged or customized applications, TESCRA can assist your organization in adapting your business systems to your specific needs while focusing on strategic initiatives as your priority.
Our multidisciplinary teams of technologists bring the knowledge, skills and experience where and when our customers need them to deliver quality and efficiency at every stage of the application outsourcing process. We help our customers control and lower baseline costs while keeping up with market innovations.
We have a proven track record on full lifecycle implementations with Microsoft and J2EE based custom applications and portals. Along with these technologies, our expertise in integrating various other industry leading applications follows a defined approach:
Our services also include customized application design and development that are related to various modules for various Enterprise Applications.
With the growing demand for packaged or customized applications, TESCRA can assist your organization in adapting your business systems to your specific needs while focusing on strategic initiatives as your priority.
Our multidisciplinary teams of technologists bring the knowledge, skills and experience where and when our customers need them to deliver quality and efficiency at every stage of the application outsourcing process. We help our customers control and lower baseline costs while keeping up with market innovations.
We have a proven track record on full lifecycle implementations with Microsoft and J2EE based custom applications and portals. Along with these technologies, our expertise in integrating various other industry leading applications follows a defined approach:
Requirements Analysis
Functional and Technical Specification
Rapid Prototyping
Iterative Development with Continuous User Interaction
UI Design and Development
Application Testing, Integration and Maintenance
Our services also include customized application design and development that are related to various modules for various Enterprise Applications.
CUSTOMER SUCCESS
STORY
STORY
Business Events: One of the world’s top 5 retail companies currently face problems due to lack of visibility into their business processes in progress, and inability to align their enterprise application architecture with these business processes.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
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