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At TESCRA, our business and technology consultants blend business specialization and technology expertise to help our customers respond to unique business events affecting their business within the Retail and Manufacturing Industry.
We form a STAR Team – Strategic and Tactical Response Team for each customer, as well as, each major business event. This team works with the customer’s business to formulate a response to the business events that have significant revenue, cost, and risk impact.
Our business consultants bring a solid background of expertise in the retail, who have taken several enterprises through challenging business events specific to their industry. We also partner with experts in this industry, noted speakers and government policy makers, who bring deep insights, vision and expertise.
TESCRA has close to a decade of business and technology practice with deep experience in implementing technology solutions for some of the largest global retail giants. TESCRA’s technology practice teams are supported by centers of excellence that host best practices and conduct R & D on trends, tools and technologies that will impact the future of the industry.
TESCRA’s STAR team is global, and brings insights from markets around the world, and has the ability to deliver solutions using well-established global delivery models.
Some of our solutions for the retail industries delivered by our STAR team include:
To know more about our specialized industry solutions and how the STAR team can help you
At TESCRA, our business and technology consultants blend business specialization and technology expertise to help our customers respond to unique business events affecting their business within the Retail and Manufacturing Industry.
We form a STAR Team – Strategic and Tactical Response Team for each customer, as well as, each major business event. This team works with the customer’s business to formulate a response to the business events that have significant revenue, cost, and risk impact.
Our business consultants bring a solid background of expertise in the retail, who have taken several enterprises through challenging business events specific to their industry. We also partner with experts in this industry, noted speakers and government policy makers, who bring deep insights, vision and expertise.
TESCRA has close to a decade of business and technology practice with deep experience in implementing technology solutions for some of the largest global retail giants. TESCRA’s technology practice teams are supported by centers of excellence that host best practices and conduct R & D on trends, tools and technologies that will impact the future of the industry.
TESCRA’s STAR team is global, and brings insights from markets around the world, and has the ability to deliver solutions using well-established global delivery models.
Some of our solutions for the retail industries delivered by our STAR team include:
Assisting one of world’s top 5 retailers in a change program that spans multiple business functions. As part of the program, the STAR team has helped make the customer’s online order fulfillment process more agile and responsive which has resulted in superior customer satisfaction.
Streamlined the complete retail process for a large steel retail plant, assisted in implementing ERP systems to enable process retail and increased overall output from the mills by over 12%.
To know more about our specialized industry solutions and how the STAR team can help you
CUSTOMER SUCCESS
STORY
STORY
Business Events: One of the world’s top 5 retail companies currently face problems due to lack of visibility into their business processes in progress, and inability to align their enterprise application architecture with these business processes.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
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