RETAIL
SOFTWARE IMPLEMENTATIONTescra brings a unique combination of multi-skilled, techno functional consultants having vast experience working with satisfied customers across the globe. Our success stems from identifying real business challenge areas, providing workable solutions, and providing round-the-clock support to minimize risks.
TESCRA's expertise lies in operating teams across multiple locations and time zones to navigating variations in local and regional business practices, regulations and cultures. We stage complex deployments in ways that ensure maximum benefits and minimal risk.
As a specialized enterprise solutions provider TESCRA helps its clients in the following business needs:
TESCRA's ERP professionals are equipped with best of the breed tools and methodologies supported by our ERP Center of Excellence. The ERP Center of Excellence builds skills, best practices and knowledge within the following areas:
TESCRA's expertise lies in operating teams across multiple locations and time zones to navigating variations in local and regional business practices, regulations and cultures. We stage complex deployments in ways that ensure maximum benefits and minimal risk.
As a specialized enterprise solutions provider TESCRA helps its clients in the following business needs:
Solutions Delivery Services starting from requirement analysis through functional and technical consulting, installation, configuration and testing of the system to providing pre and post Go-Live support.
Operations Services including managing the total applications upgrades, master data and content management, software quality assurance and O.S and database migration services.
Lifecycle Management which includes complete support services, such as, continuous improvement services, application factories, run/maintain programs, integration with other ERP and non-ERP applications.
TESCRA's ERP professionals are equipped with best of the breed tools and methodologies supported by our ERP Center of Excellence. The ERP Center of Excellence builds skills, best practices and knowledge within the following areas:
SAP
Oracle
Peoplesoft
Microsoft Dynamics
CUSTOMER SUCCESS
STORY
STORY
Business Events: One of the world’s top 5 retail companies currently face problems due to lack of visibility into their business processes in progress, and inability to align their enterprise application architecture with these business processes.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
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