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TECHNOLOGY
TESCRA provides a broad, deep spectrum of technology services to help organizations translate their business goals into IT initiatives and solutions that measurably improve performance and bring positive return on investment.
TESCRA has deep technology and industry-specific expertise and delivers solutions that help clients achieve business outcomes with agility, speed and certainty.
As a part of our consulting services, we combine the business knowledge of our business consultants and in-depth technology knowledge to deliver technology solutions that help you tackle business transforming events to your benefit.
Our Technology Practice is backed by Centers of Excellence in various technology areas, strategic technology alliances with OEMs and in-hours Research and Development capability. Our key focus areas on technology include:
TESCRA provides a broad, deep spectrum of technology services to help organizations translate their business goals into IT initiatives and solutions that measurably improve performance and bring positive return on investment.
TESCRA has deep technology and industry-specific expertise and delivers solutions that help clients achieve business outcomes with agility, speed and certainty.
As a part of our consulting services, we combine the business knowledge of our business consultants and in-depth technology knowledge to deliver technology solutions that help you tackle business transforming events to your benefit.
Our Technology Practice is backed by Centers of Excellence in various technology areas, strategic technology alliances with OEMs and in-hours Research and Development capability. Our key focus areas on technology include:
Architecture & Design
Development & Support
Application Integration
Software Implementation
Business Intelligence
Cloud Services
CUSTOMER SUCCESS
STORY
STORY
Business Events: One of the world’s top 5 retail companies currently face problems due to lack of visibility into their business processes in progress, and inability to align their enterprise application architecture with these business processes.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
Approach: Integrate processes across multiple lines of businesses which effectively leveraged the existing store, including delivery and call center infrastructure to provide a consistent and a truly multi-channel shopping experience to the customer
Recommendations: Implement a change program that simplifies business processes, and implements best-of-breed applications and process monitoring capabilities to provide a unified view to business and applications support teams.
Results: The unified dashboard will help reduce the rework in order management processes and automate the analysis and response to failures in process steps. This will reduce the number of failed transactions, improve customer satisfaction and allow support teams to respond to customers’ needs quickly.
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