"Navigating Complexity: Supporting a Worldwide Banking Giant with Scalable Solutions"
Client is a Global Financial Institution offering a wide range of banking services, including retail, corporate, and investment banking. With a presence in over 160 countries, the client serves millions of customers, providing innovative financial solutions and wealth management for both individuals and businesses worldwide.
PROBLEM
Data fragmentation, with customers being duplicated across various services. This resulted in inefficiencies and impairs the delivery of personalized customer experiences.
Fragmented systems result in the same customer being represented as separate entities across various applications, leading to inefficiencies, data duplication, and the lack of a unified customer profile.
SOLUTION
TESCRA helped the bank design and deploy a logging, exception and process tracking application that could Log and Handle Errors,
Handle Application Exceptions and Track Processes (transactions)
TESCRA developed a service-oriented framework that helped the bank eliminate multiple error handling applications it had put in place to manage/log errors on different platforms
IMPACT
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