The client faced the complex challenge of integrating a robust pricing solution that could accurately apply contracted provider rates to healthcare claims. Historically reliant on third-party systems or manual interventions, the existing process lacked transparency, flexibility, and control. As part of their digital transformation strategy, the client aimed to bring this critical function in-house to enhance operational efficiency, improve pricing accuracy, and reduce dependency on external platforms. This transition required not only seamless integration with multiple internal systems but also careful change management to ensure that the new solution could handle large volumes of data, maintain compliance with regulatory standards, and adapt to evolving provider contracts and claim types without disrupting ongoing operations.