OIL & ENERGY
ARCHITECTURE & DESIGN
TESCRA’s Technology Architecture team brings in-depth expertise on enterprise architectures, helping customers implement, optimize, transform and leverage their IT application infrastructure to respond to business needs quickly and cost effectively.
We apply experience and innovation in helping organizations drive greater efficiencies in their IT systems to drive performance. We help organizations define, evaluate and refine their enterprise architectures based on the latest research, cutting edge technology and ability to deliver end-to-end IT solutions.
Some of the areas our Technology Architecture teams help our customers with include:
TESCRA’s Technology Architecture team brings in-depth expertise on enterprise architectures, helping customers implement, optimize, transform and leverage their IT application infrastructure to respond to business needs quickly and cost effectively.
We apply experience and innovation in helping organizations drive greater efficiencies in their IT systems to drive performance. We help organizations define, evaluate and refine their enterprise architectures based on the latest research, cutting edge technology and ability to deliver end-to-end IT solutions.
Some of the areas our Technology Architecture teams help our customers with include:
Assessment and review of current architectures
Redefining enterprise architectures for organizations going through mergers and acquisitions, international expansion and adoption of new technology platforms
Technology assessments, proof-of-concept delivery and business case
building
Implementing new technologies like SOA, mobility, cloud platforms, etc
CUSTOMER SUCCESS
STORY
STORY
Business Events: Increased competition and costs forced a US-based Fortune 500 energy producer to relook at service delivery and customer care models.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.