OIL & ENERGY
TECHNOLOGY
TESCRA provides a broad, deep spectrum of technology services to help organizations translate their business goals into IT initiatives and solutions that measurably improve performance and bring positive return on investment.
TESCRA has deep technology and industry-specific expertise and delivers solutions that help clients achieve business outcomes with agility, speed and certainty.
As a part of our consulting services, we combine the business knowledge of our business consultants and in-depth technology knowledge to deliver technology solutions that help you tackle business transforming events to your benefit.
Our Technology Practice is backed by Centers of Excellence in various technology areas, strategic technology alliances with OEMs and in-hours Research and Development capability. Our key focus areas on technology include:
TESCRA provides a broad, deep spectrum of technology services to help organizations translate their business goals into IT initiatives and solutions that measurably improve performance and bring positive return on investment.
TESCRA has deep technology and industry-specific expertise and delivers solutions that help clients achieve business outcomes with agility, speed and certainty.
As a part of our consulting services, we combine the business knowledge of our business consultants and in-depth technology knowledge to deliver technology solutions that help you tackle business transforming events to your benefit.
Our Technology Practice is backed by Centers of Excellence in various technology areas, strategic technology alliances with OEMs and in-hours Research and Development capability. Our key focus areas on technology include:
Architecture & Design
Development & Support
Application Integration
Software Implementation
Business Intelligence
Cloud Services
CUSTOMER SUCCESS
STORY
STORY
Business Events: Increased competition and costs forced a US-based Fortune 500 energy producer to relook at service delivery and customer care models.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.