OIL & ENERGY
SOFTWARE IMPLEMENTATIONTescra brings a unique combination of multi-skilled, techno functional consultants having vast experience working with satisfied customers across the globe. Our success stems from identifying real business challenge areas, providing workable solutions, and providing round-the-clock support to minimize risks.
TESCRA's expertise lies in operating teams across multiple locations and time zones to navigating variations in local and regional business practices, regulations and cultures. We stage complex deployments in ways that ensure maximum benefits and minimal risk.
As a specialized enterprise solutions provider TESCRA helps its clients in the following business needs:
TESCRA's ERP professionals are equipped with best of the breed tools and methodologies supported by our ERP Center of Excellence. The ERP Center of Excellence builds skills, best practices and knowledge within the following areas:
TESCRA's expertise lies in operating teams across multiple locations and time zones to navigating variations in local and regional business practices, regulations and cultures. We stage complex deployments in ways that ensure maximum benefits and minimal risk.
As a specialized enterprise solutions provider TESCRA helps its clients in the following business needs:
Solutions Delivery Services starting from requirement analysis through functional and technical consulting, installation, configuration and testing of the system to providing pre and post Go-Live support.
Operations Services including managing the total applications upgrades, master data and content management, software quality assurance and O.S and database migration services.
Lifecycle Management which includes complete support services, such as, continuous improvement services, application factories, run/maintain programs, integration with other ERP and non-ERP applications.
TESCRA's ERP professionals are equipped with best of the breed tools and methodologies supported by our ERP Center of Excellence. The ERP Center of Excellence builds skills, best practices and knowledge within the following areas:
SAP
Oracle
Peoplesoft
Microsoft Dynamics
CUSTOMER SUCCESS
STORY
STORY
Business Events: Increased competition and costs forced a US-based Fortune 500 energy producer to relook at service delivery and customer care models.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.