OIL & ENERGY
DEVELOPMENT & SUPPORT
With the growing demand for packaged or customized applications, TESCRA can assist your organization in adapting your business systems to your specific needs while focusing on strategic initiatives as your priority.
Our multidisciplinary teams of technologists bring the knowledge, skills and experience where and when our customers need them to deliver quality and efficiency at every stage of the application outsourcing process. We help our customers control and lower baseline costs while keeping up with market innovations.
We have a proven track record on full lifecycle implementations with Microsoft and J2EE based custom applications and portals. Along with these technologies, our expertise in integrating various other industry leading applications follows a defined approach:
Our services also include customized application design and development that are related to various modules for various Enterprise Applications.
With the growing demand for packaged or customized applications, TESCRA can assist your organization in adapting your business systems to your specific needs while focusing on strategic initiatives as your priority.
Our multidisciplinary teams of technologists bring the knowledge, skills and experience where and when our customers need them to deliver quality and efficiency at every stage of the application outsourcing process. We help our customers control and lower baseline costs while keeping up with market innovations.
We have a proven track record on full lifecycle implementations with Microsoft and J2EE based custom applications and portals. Along with these technologies, our expertise in integrating various other industry leading applications follows a defined approach:
Requirements Analysis
Functional and Technical Specification
Rapid Prototyping
Iterative Development with Continuous User Interaction
UI Design and Development
Application Testing, Integration and Maintenance
Our services also include customized application design and development that are related to various modules for various Enterprise Applications.
CUSTOMER SUCCESS
STORY
STORY
Business Events: Increased competition and costs forced a US-based Fortune 500 energy producer to relook at service delivery and customer care models.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.
Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.
Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.
Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.