OIL & ENERGY
    INDUSTRIES
    - LOGISTICS
    - COMMUNICATION MEDIA &
      ENTERTAINMENT
    - OIL & ENERGY
    - MANUFACTURING
    - BANKING & FINANCIAL
      SERVICES
    - INSURANCE
    - RETAIL
    BUSINESS INTELLIGENCETESCRA defines an overall vision for adopting Business Intelligence approaches and technologies to enhance an organization's business performance. Our Business Intelligence strategy is based upon determining the critical analytical uses of the Business Intelligence environment, as well as, creating a vision for integrating that environment into the larger business and technical environment.

    Our proven track record in providing Business Intelligence and Data warehousing services is driven by the following attributes:

    Support from Center of Excellence with capabilities in implementing best
    practices, enterprise data architectures and global delivery.

    Deep analytical capabilities and relative priorities, linked to key business
    objectives, drivers and processes.

    Ability to define the data model, functional capabilities and technology
    architecture for the releases of the Business Intelligence environment

    Capabilities in migration and upgrades to the latest Business Intelligence
    environments, allowing customers to leverage the most up-to-date tool
    capabilities.


    We offer a comprehensive set of services including application design/
    development and maintenance, and SLA Support services using Business Intelligence and Data Warehousing products. Our Business Intelligence/ Data Warehousing services include:

    Design and Development of Presentation Strategy using presentation
    products

    Design and Development of ETL Strategy Universe Design and
    Development

    Data Warehouse Design, Data Cleansing, Loading and Management

    Analytics, Report Development and Customization

    Reports Deployment on Web

    Version Upgrades and Migration

    Version upgrade and/or migration from one platform to other


    TESCRA’s Business Intelligence and Data Warehousing Practice covers
    Business Objects, Cognos, Informatica, Spotfire, Oracle, SAP, SAS and
    Microsoft platforms.






    CUSTOMER SUCCESS
    STORY
    Business Events: Increased competition and costs forced a US-based Fortune 500 energy producer to relook at service delivery and customer care models.

    Approach: Become a customer centric company, and create all processes and services around the customer. Pleasing the customers will have cascading success on shareholders, employees and the community.

    Recommendations: Implement multiple initiatives thatrealign all the company's processes for the customer and customer’s needs. The first of these programs was a SmartGrid Initiative, implemented over a period of 4 years.

    Results: Creation of new service options, expanded service delivery networks and more flexible pricing models, which have improved customer retention and satisfaction.